Product Near-End-of-Life Notification PNEOL 09142021-00 MultiModem® ZDX
Product Near-End-of-Life Notification
MultiModem® ZDX
Analog Desktop Modems
I. Summary
Due to decreased market demand, the MultiModem® ZDX analog desktop modems listed in this announcement are changing status from Active to Near-End-of-Life (NEOL) effective immediately.
No new replacement models are available.
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II. Part Numbers Impacted
| NEOL Ordering Part Numbers | UPC |
|---|---|
| MT5656ZDX | 789407030901 |
| MT5656ZDX-CP | 789407031960 |
| MT5656ZDX-NPS | 789407335969 |
| MT5656ZDX-NPS-CP | 789407343810 |
| MT5656ZDX-EU | 789407031090 |
| MT5656ZDX-EU-CP | 789407335693 |
| MT5656ZDX-GB/IE | 789407031113 |
| MT5656ZDX-FR | 789407031137 |
| MT5656ZDX-BE | 789407031052 |
| MT5656ZDX-NL | 789407031076 |
| MT5656ZDX-SE/IS | 789407031151 |
| MT5656ZDX-FI | 789407031175 |
| MT5656ZDX-AU | 789407333392 |
III. Key Dates
Near-End-of-Life (NEOL) Date: September 14, 2021
Last Time Buy Date: January 14, 2022 (or while supplies last)
Limited availability, orders will be accepted on a first come, first serve basis.
Last Ship Date/End-of-Life (EOL) Date: July 14, 2022 (or as components become available)
Note: All orders placed for products listed in this announcement require a Non-Cancellable, Non-Returnable NCNR) agreement. Last time ship dates are negotiable with a NCNR agreement. Please contact MultiTech customer service for a copy of the agreement and to place a final purchase order.
IV. Warranty and Support
MultiTech will provide technical support and repair or exchange of the products listed in this announcement through the warranty period of the installed device. However, no firmware/software updates or maintenance releases will take place post NEOL date.
V. Suggested Action Plan
We recommend the following actions be taken:
- Work with MultiTech customer service if your company is interested in placing an NCNR (Non- Cancellable, Non-Returnable) purchase order for any remaining devices that you require.
- Forward this announcement to others within your organization who are actively involved in the sale or support of the devices listed in this announcement.
- Notify existing customers who have been using these devices to see if they wish to purchase any additional units.
VI. Additional Information
If you have any questions or require additional information on this Product Near-End-of-Life Notification, please contact MultiTech customer service:
World Headquarters – U.S.
+1 (763) 785-3500 | cservice@multitech.com
EMEA Headquarters – UK:
+(44) 118 959 7774 | sales@multitech.co.uk